Legal

Privacy Policy

This Policy explains what information Telyra processes, why we need it, and how we protect it.

Last updated: September 19, 2026

1. Who processes your information

Telyra is operated by Yevhenii Viktorovych Rybalka, a Ukrainian individual entrepreneur, Ukraine. Privacy questions can be sent to support@telyra.app.

2. Information we process

We may process account information such as your name, email address, authentication identifiers, and workspace information.

When you connect Telegram channels, we process information required to operate the integration, publish content, schedule posts, provide analytics, and run automations.

We may also process content, templates, media, settings, technical logs, service usage information, and information needed for security and diagnostics.

3. How we use information

We use information to provide and maintain Telyra, authenticate users, perform requested functionality, provide customer support, protect the service, prevent abuse, and improve the product.

Payment information is processed by our payment partner Paddle. Telyra may receive transaction and subscription status information required to manage access to paid features.

4. Service providers

Telyra uses third-party providers for hosting, databases, authentication, file storage, payments, monitoring, and other technical functions.

These providers may process information to the extent necessary to provide their respective services, subject to their terms and policies.

5. Retention and security

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and maintain security.

We use technical and organizational safeguards designed to protect information, but no transmission or storage system can guarantee absolute security.

6. Your rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information and to receive information about its processing.

To make a privacy request, contact support@telyra.app. We may need to verify your identity before fulfilling a request.

7. International processing

Telyra infrastructure providers may process information in different countries. By using the service, you understand that information may be processed outside your country of residence subject to applicable requirements.

8. Changes to this Policy

We may update this Policy as our product, technology, or legal requirements evolve. The current version and updated date will be published on this page.

Operator: Yevhenii Viktorovych Rybalka, Ukraine

Contact: support@telyra.app